Course Dates Upcoming Dates and Locations Virtual seminars run as 1/2-day sessions. In-person classes run as full-day sessions. See the virtual session daily class times. There are no public training classes scheduled right now but this class can be delivered privately to 6 or more people at any time. Ask us for details! In-Person Agenda▸
Course Details Objectives Define Lean, the Lean Pathway, and associated approaches. Describe the benefits of implementing Lean. Lead a group through the Lean Pathway, including tools for seeing the waste and Lean approaches. Apply Lean approaches and the Lean improvement methodology to a process simulation. Plan for and/or coach others on planning for an event (roles, Lean charters, logistics, etc.). Select Lean approaches applicable to a given Lean charter. Select and train others on specific tools and techniques. Explain in general terms what “Six Sigma” refers to and why it is relevant to process improvement; identify the DMAIC steps and their sequence along with the outputs of and tools in each step. DEFINE your project’s purpose and scope and get background on the process and the customer. In MEASURE, focus your improvement efforts by gathering information on the current situation. In ANALYZE, identify root causes and confirm them with data. In IMPROVE, develop, try out, and implement solutions that address root causes and use data to evaluate your solutions and the plans used to carry them out. CONTROL the process and maintain the gains by standardizing work methods or processes, anticipating future improvements and preserving the lessons from your project. Topics Types of work (VA, NVA, waste) Drivers of waste (overburden, unevenness) Methodology for implementing Lean Definition of waste; eight categories of waste Targeted Lean events (kaizen) DMAIC: The process improvement method Voice of the Customer Data collection and analysis Identifying and verifying causes Generating, selecting, and implementing solutions Evaluating results; standardization Who Should Attend Anyone participating in Lean Six Sigma or process improvement; applicable to staff, line, supervisors, managers, and directors in such areas as healthcare, finance, operations, customer service, engineering, electronics, communications, logistics, sales, quality, and purchasing. In-Person Full-Days Three 5-Day Sessions CEUs 12 In-Person Agenda▸
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